My video recording never came via email - Zoom Community

Important updates from Zoom Support:

Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.
Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

I recorded an hour interview and I never received a copy of the recording.

1 REPLY 1

Hi @Lroulette! If you sign into the Zoom web portal and click Meetings > Recordings, you should be able to see your recordings. Hope this helps!

Please check out these resources from our Zoom Knowledge base as well:

https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

Bri
Zoom Community Team
Have you heard of Zoom AI Companion?