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My video is not recorded but my client's is?

townleycourtney
Newcomer
Newcomer

‎2022-04-21 02:28 PM

I have been using Zoom for years and recordings show whoever the active speaker is.  Today's recordings only show my client's video the entire time.  Anyone know why?  Is there a setting I need to change?

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1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-04-28 12:18 PM

Hi @townleycourtney! The recording should follow the video layout of the person who started the recording. Were you only seeing your client's video during the meeting? 

 

https://support.zoom.us/hc/en-us/articles/360025561091-Recording-layouts


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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