My video is not recorded but my client's is? | Community
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townleycourtney
Newcomer
April 21, 2022
Question

My video is not recorded but my client's is?

  • April 21, 2022
  • 1 reply
  • 0 views

I have been using Zoom for years and recordings show whoever the active speaker is.  Today's recordings only show my client's video the entire time.  Anyone know why?  Is there a setting I need to change?

    1 reply

    Bri
    Community Manager
    Bri
    Community Manager
    April 28, 2022

    Hi @townleycourtney! The recording should follow the video layout of the person who started the recording. Were you only seeing your client's video during the meeting? 

     

    https://support.zoom.us/hc/en-us/articles/360025561091-Recording-layouts

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