My status continues to be in meeting and I am not and can't meet or enter a meeting | Community
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Newcomer
March 28, 2022
Question

My status continues to be in meeting and I am not and can't meet or enter a meeting

  • March 28, 2022
  • 3 replies
  • 0 views

I have a paid Zoom account and used to be able to meet, meet now, host a meeting etc. But since friday I am not able to open a meeting, start a meeting.

I get a message that I am already in a meeting (which I am not) and after restarting my PC, uninstalling the zoom app etc the problem keeps persisting. 

I have already not been able to open/host a meeting 2x

Does anyone know what to do?

 

 

    3 replies

    IP-Man
    Community Champion | Employee
    Community Champion | Employee
    March 28, 2022

    @marieke_severen 

    You could try a clean removal/uninstall of Zoom Application and then reinstall it again. This is to ensure that any corrupted files/config on the application is all completely removed before reinstalling.

    If you have a Mac - try uninstalling Zoom by using their uninstall file instead of putting the Application in the trash.
    You can do this by going to Applications -> right clicking on zoom.us -> Show package contents -> open Contents -> open Frameworks -> use the ZoomUninstaller file.

    After this, try to reinstall Zoom again.

     

     

    If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

    Newcomer
    March 29, 2022

    Dear IP man,

    I have tried this and also contacted the person I was in Zoom with recently but it is not working, not getting any other message than: you are in meeting, close this meeting and when I click this I am not able to launch a new meeting.

    It is frustating, I am paying zoom for the meeting functionality, but I don't get any solution

    IP-Man
    Community Champion | Employee
    Community Champion | Employee
    March 29, 2022

    Are you using a Mac? Also - is the  Zoom client in the latest version?