Newcomer

Question

My client won't allow me to schedule a meeting

Forum|Forum|3 years ago
September 30, 2022
3 replies
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My client app won't allow me to schedule a meeting

Bri

Community Manager

Hi @TOT , can you provide any additional details? Are you receiving an error message of some sort?

T

TOTAuthor

Newcomer

Bri,

Thanks for responding.

Home page comes up but when I click on Schedule, it fails to open the popup.

Tom

K

KirkW

Newcomer

Greetings TOT

Just checking if you are using the most recent version. An update was recently released. It may help to update the app, restart your device, launch Zoom again and then try to schedule again.

All the best!

T

TOTAuthor

Newcomer

Thanks for responding.

I did all that in my initial troubleshooting, including being sure I had the 32 bit version to match my iOS.

Kirk,

Thanks for responding.

Home page comes up but when I click on Schedule, it fails to open the popup.

Tom

T

TOTAuthor

Newcomer

I found out that my version of Safari is no longer supported by Zoom and that Apple will no longer update my old iMac.

Switched to Chrome which is still supported but that window may close soon.

So ordered a new Mac computer which will have a modern IOS which is supported by Zoom.

My laptop is still in date.

This condition is true of other services as well.

Tom

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