My caller could see my background and my face. I could only see his background - not his face. | Community
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Newcomer
December 17, 2024
Question

My caller could see my background and my face. I could only see his background - not his face.

  • December 17, 2024
  • 1 reply
  • 1 view

Not sure why both of our videos were on, but I could not see his face, only his background.  Is the problem on his computer, or mine.  We both could see my background and face.

1 reply

Partner
December 18, 2024

Hi There,

It happens when you forget to open the camera physical setter over camera.