My attendees using Mac computers can't see files added in the chat box

[DonnaBruno1]

Hi All!

I am new to this community and so glad I found it.

In all of my classes, I typically send resources such as participant manuals that are in Adobe pdf; I also frequently include MS Office docs too. 

If they didn't check their emails, I will frequently add them to the chat box in Zoom.  My Mac users are claiming that they don't see them.  What can I do?

[Ceezy]

Hello @DonnaBruno1 

I recommend having them update their Zoom client.  You can Zoom's downloads page here: https://zoom.us/download

Please point out that there's a separate download if they have an M1 chip on their Mac.