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My account was hacked and I cannot figure out how to remove the hackers from the user tree

Shmooo
Newcomer
Newcomer

My account was recently hacked and the customer service folks are singularly unhelpful in trying to reset and remove the interlopers who inserted themselves as co-users. How exactly does one remove users entirely from one's account?

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi shmooo,

 

this support article may help you.

Deactivating, unlinking, or deleting users from your account – Zoom Support

 

thanks,  eliot