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Zoom AI Companion2023-02-27 07:18 AM
So I upgraded my account recently and I've been charged but my account is still stuck on basic with the 40 min limit.
I've got a meeting tomorrow that needs to be an hour so can someone help?
2023-02-27 10:31 AM
Hi @Imagine , and welcome to the community! Have you assigned the license yet? If not, please do the following:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses
2023-02-27 11:54 PM
If you are eligible for a license but are still listed as having a basic license within your account, you are most likely not logged in using single-sign on (SSO).
Regards,
Will