My Kendao meeting 360 camera does not work on Zoom

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

My Kendao Meeting 360 camera did work for a couple of years on Zoom on my MacBook air with Sequinta 15.0.1.

Suddenly it didn't work any more. It comes up as an alternative camera but the picture freezes imediately.
The camera works on Zoom on a PC and it works on Messenger and not on Signal on my Mac.
I have zoom version 6.3.0

I have had contact with Kendao support and they have tried the camera on Zoom with a Mac and it worked.

Other extra cameras work fine but not the Kendao camera.

Any ideas?

0 REPLIES 0

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!