My Internet is Fine but it seems zoom cannot use my full bandwidth available | Community
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J
Newcomer
jeromevalerio13
Newcomer
December 15, 2021
Question

My Internet is Fine but it seems zoom cannot use my full bandwidth available

  • December 15, 2021
  • 1 reply
  • 0 views

every time I look in my statistic my send is only less than 300kbps w/c only allow me to send 320x180 resolution of video and 10fs does anyone know what to do to solve this thanks in avdance 

      1 reply

      ZoomTestKitchen
      Specialist
      ZoomTestKitchen
      Specialist
      December 15, 2021

      How much bandwidth do you available according to SpeedTest.net?

      The other major point is if everybody in the meeting is looking at Gallery View, there is no reason for the Zoom Server to tell your system to send anything more than 180 to 360. You might ask one of your participants to PIN your video. Then you'll see your SEND statistic increase. Only if someone needs more resolution will you send more resolution.


      Jeff Widgren
      #ZoomTestKitchen

      J
      Newcomer
      jeromevalerio13Author
      Newcomer
      December 15, 2021

      on my speed test i have 200mbps down and 75mbps upload

       

        ZoomTestKitchen
        Specialist
        ZoomTestKitchen
        Specialist
        December 15, 2021

        That's plenty of bandwidth. The assumption we're running with here is that your camera is capable of sending higher resolution. With that being true, I think it's time to open a Zoom meeting and ask someone in that meeting to PIN your video, while you're looking at your send statistics.


        Jeff Widgren
        #ZoomTestKitchen

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