My Internet is Fine but it seems zoom cannot use my full bandwidth available | Community
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Newcomer
December 15, 2021
Question

My Internet is Fine but it seems zoom cannot use my full bandwidth available

  • December 15, 2021
  • 1 reply
  • 0 views

every time I look in my statistic my send is only less than 300kbps w/c only allow me to send 320x180 resolution of video and 10fs does anyone know what to do to solve this thanks in avdance 

    1 reply

    ZoomTestKitchen
    Specialist
    Specialist
    December 15, 2021

    How much bandwidth do you available according to SpeedTest.net?

    The other major point is if everybody in the meeting is looking at Gallery View, there is no reason for the Zoom Server to tell your system to send anything more than 180 to 360. You might ask one of your participants to PIN your video. Then you'll see your SEND statistic increase. Only if someone needs more resolution will you send more resolution.


    Jeff Widgren
    #ZoomTestKitchen

    Newcomer
    December 15, 2021

    on my speed test i have 200mbps down and 75mbps upload

     

    Newcomer
    December 15, 2021

    That's an improvement, but what camera are you using? Make and Model


    can't really say it improved because even when pinned it goes 620p only for 30secs or maybe less, considering 1080p is enabled for my account, 

     

    i am using panasonic dvx 200