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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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My Account is ACTING UP

Linz1318
Newcomer
Newcomer

I have been a customer with 2 accounts for 7 years but apparently doesn't warrant help....

 

My account keeps randomly logging into a friends account and when I finally get it with mine it deletes my name and won't allow me to rename. PLEASE HELP ZOOM!!

 

 

 

2 REPLIES 2

Linz1318
Newcomer
Newcomer

I am so disappointed that I can't get help. So inappropriate and unprofessional!

 

Linz1318
Newcomer
Newcomer

@Anonymous I missed the opportunity of a lifetime because I couldn't change my name and get an answer quickly.