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Mouse control

Valk
Newcomer
Newcomer

‎2024-08-23 03:41 AM

In a free version I could easily give my students a mouse control for them to do dif tasks. Yesterday I bought an annual pro subscription and that useful feature just disappeared 😞 Though it was the ONLY reason I actually chose zoom over lots of other options. There's 'slide control' now--a student can move a mouse cursor but can't click, or anything. I've looked through all the settings and recommended solutions and can't find how to solve it. Where is the 'remote control' I have to use according to instructions? 

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2024-08-23 08:43 AM

Welcome to the Zoom Community, @Valk.

 

Sounds like the Remote Control settings might have been changed. See if this Zoom Support article helps you locate and change the setting:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065790 


Ray -- check out the GoodClix website or the Z-SPAN website.
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