cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Mobile Zoom App Keeps Asking for Camera Permission Even Though It Is Already Permitted

siuwanlg
Newcomer
Newcomer

‎2023-02-01 02:40 PM

My mobile Zoom app keeps telling me that I need to give it camera permission in my phone settings and fails to start my video in meetings, even though I have checked my Zoom settings many times to ensure that phone camera access is permitted at all times.  Zoom phone, online and chat technical support all refused to help me because I'm have a free account.  Help!

0 Likes
1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-01 04:31 PM

Hello,

 

Please try these troubleshooting steps to see if this helps.

 

https://support.zoom.us/hc/en-us/articles/7246725403277-Troubleshooting-camera-issues-during-a-meeti...

 

If this helps, please accept the answer as an accepted solution.

0 Likes