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Mobile Zoom App Keeps Asking for Camera Permission Even Though It Is Already Permitted

siuwanlg
Newcomer
Newcomer

‎2023-02-01 02:40 PM

My mobile Zoom app keeps telling me that I need to give it camera permission in my phone settings and fails to start my video in meetings, even though I have checked my Zoom settings many times to ensure that phone camera access is permitted at all times.  Zoom phone, online and chat technical support all refused to help me because I'm have a free account.  Help!

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1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-01 04:31 PM

Hello,

 

Please try these troubleshooting steps to see if this helps.

 

https://support.zoom.us/hc/en-us/articles/7246725403277-Troubleshooting-camera-issues-during-a-meeti...

 

If this helps, please accept the answer as an accepted solution.

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