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Missing recording

tonym
Newcomer
Newcomer

‎2022-02-03 09:27 AM

I was a participant in a meeting and started a recording after being given permission. However, it is not in the folder where the recordings are supposed to go, and I do not have Cloud Recording enabled. It is very important that I have this recording -- why didn't it work and is there any possible way I can retrieve it?

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-05-19 02:53 PM

Hi @tonym ! Welcome to the Zoom Community. I just realized you didn't receive a reply to your post. Are you still having this issue? If so, please go over the following knowledge base article and let me know if that helps!

https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings

 

Moderator 

Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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