Missing invites

[ilseminary]

I put out an invitation for Zoom meeting yesterday using email contacts but not everyone received an invite that was included? Help.  

[Frank_TB]

Hi,

If the correct email addresses were used I would ask if they could check their spam / junk folder for the invitation.

Regards

[ilseminary]

Yes I thought of that and invites were not in their spam.  But thanks for the heads up.  I am stumped!

[sachinzoom · Accepted solution]

If you or users are unable to receive emails from Zoom, including notifications and activation emails, you can use the following information to troubleshoot.

https://support.zoom.us/hc/en-us/articles/360032808951-Not-receiving-emails-from-Zoom