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Newcomer
November 11, 2021
Question

Missing Recording

  • November 11, 2021
  • 1 reply
  • 2 views

I recently upgraded back to a paid account and have a meeting that I recorded. When the meeting ended the recording is no where to be found, not in my cloud or local recordings. Help!

1 reply

Community Manager
November 12, 2021

Hey @BossMamaJama, you can also go to zoom.us/recording to see all cloud recording if available. Cloud recordings may require extra processing time that may take up to 24-72 hours. 

Newcomer
January 19, 2022

What do we do if the recording does not appear within 72 hours? I have one from six days ago that has yet to show up.