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Missing Recording

BossMamaJama
Newcomer
Newcomer

‎2021-11-11 08:24 AM - last edited on ‎2024-02-07 01:32 PM by Community Moderator | Employee

I recently upgraded back to a paid account and have a meeting that I recorded. When the meeting ended the recording is no where to be found, not in my cloud or local recordings. Help!

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-12 12:37 PM

Hey @BossMamaJama, you can also go to zoom.us/recording to see all cloud recording if available. Cloud recordings may require extra processing time that may take up to 24-72 hours. 

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MaplewoodTwp
Newcomer
Newcomer
In response to RN

‎2022-01-18 05:16 PM

What do we do if the recording does not appear within 72 hours? I have one from six days ago that has yet to show up.

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