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Migrate into SFDC

mtaylorLX
Newcomer
Newcomer

‎2022-12-02 08:37 AM

we recently migrated Zoom into SFDC.  Things were syncing correctly and now no duration is coming through to our SFDC reporting.  All other details on the meeting is pulling through. Any suggestions on what to check?

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-12-04 02:26 PM

Hi, @mtaylorLX,

 

I’m guessing that the integration is not a Zoom Service, but rather a Salesforce.com service. Have you checked with them? If the data is in Zoom and SFDC isn’t grabbing it, it sounds like something on their end. 


Ray -- check out the GoodClix website or the Z-SPAN website.
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