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mtaylorLX
Newcomer
December 2, 2022
Question

Migrate into SFDC

  • December 2, 2022
  • 1 reply
  • 2 views

we recently migrated Zoom into SFDC.  Things were syncing correctly and now no duration is coming through to our SFDC reporting.  All other details on the meeting is pulling through. Any suggestions on what to check?

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    December 4, 2022

    Hi, @mtaylorLX,

     

    I’m guessing that the integration is not a Zoom Service, but rather a Salesforce.com service. Have you checked with them? If the data is in Zoom and SFDC isn’t grabbing it, it sounds like something on their end. 

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