Microphone

[ZoomDude77]

  Hello, on My Zoom Meetings I plug the Headphone & Microphone Assembly in and Test but only get Sound through the Ears no Microphone. What to do? Thanks, please reply.

[Madeline_1 · Accepted solution]

Hi @ZoomDude77,

If your headphones work for audio but the mic doesn’t, try these steps:

In Zoom, go to Settings → Audio → Microphone and select your headset mic manually (it may default to the laptop mic).

Check your system sound settings to confirm the mic is enabled and not muted.

Make sure your headset plug or USB connection is fully inserted.

Update your audio drivers and restart Zoom.

If it’s a combo jack headset, ensure your device supports mic input on that port—otherwise, use a USB adapter.

After adjusting, run Zoom’s “Test Mic” again to confirm it’s working

[storyhub]

As an audio and broadcast engineer I can tell you that computer audio can be very complicated. The most likely cause is that the wrong audio device is selected in Zoom or your computer's sound settings. To fix this, go to Zoom's audio settings, select your headset as both the microphone and speaker, and use the "Test Speaker & Microphone" tool to confirm it's working correctly. Ensure your operating system has granted Zoom permission to access the microphone and check for any system-level or app-level muting. 

If this works please click accept as a solution.

[MGSR]

Hi @ZoomDude77!

Did you see the previous responses?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @ZoomDude77!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!