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Microphone

TeacherDanny
Newcomer
Newcomer

Hey guys. I'm having problems to connect my microphone to the app.  The mic works perfectly in all apps, but zoom. 

I've tested different microphones and no one works.

3 REPLIES 3

crchan123
Zoom Employee
Zoom Employee

Hi @TeacherDanny! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

Trev1972
Newcomer
Newcomer

Hello @crchan123 , I am having this issue and cannot find a fix. My microphone works on my laptop but not with zoom. I have tried all the settings to make sure they are correct including app permissions. I have even re-installed windows and i am stuck. Please help.

MadhukarKakade
Newcomer
Newcomer

Hi @TeacherDanny!  are you updated windows 11 patch recently on your laptop. If yes then you must update your microphone drivers. 

you can refer this documentation https://support.microsoft.com/en-us/windows/fix-sound-or-audio-problems-in-windows-73025246-b61c-40f...

     If your laptop is HP then follow these steps

 

1. uninstall microphone array from pc

2. go to HP driver website

3. select microphone drive 

4.then download it to your pc 

5. install it on pc by giving reference or direct

6.after installation complete restart the pc.

and your problem will be solved