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Microphone signal fades out after about 5 sec (Linux openSUSE 15.4)

Ofe4iesh
Newcomer
Newcomer

Microphone signal (audio for other participants) fades out after about 5 sec. Signal re-appears when toggling Mute/unmute, but again fades out after about 5 sec. Problem occurs with Zoom versions 5.14.7, 5.14.5, 5.14.2. However, it does _not_ occur with versions 5.12.9 and 5.13.11. Tested with several different microphones.

Zoom version:  5.14.7, OS: openSUSE Leap 15.4

 

inxi --basic
===>
System: Host: [XXX] Kernel: 5.14.21-150400.24.63-default x86_64 bits: 64 Desktop: KDE Plasma 5.24.4
Distro: openSUSE Leap 15.4
Machine: Type: Desktop System: Dell product: OptiPlex 790 v: 01 serial: [XXX]
Mobo: Dell model: [XXX] v: A00 serial: /[XXX]/ BIOS: Dell v: A10 date: 11/24/2011
CPU: Info: Quad Core Intel Core i5-2400 [MCP] speed: 2456 MHz min/max: 1600/3400 MHz
Graphics: Device-1: NVIDIA GT218 [GeForce 210] driver: nouveau v: kernel
Device-2: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo
Display: x11 server: X.Org 1.20.3 driver: loaded: modesetting unloaded: fbdev,vesa resolution: 1600x1200~60Hz
OpenGL: renderer: NVA8 v: 3.3 Mesa 21.2.4
Network: Device-1: Intel 82579LM Gigabit Network driver: e1000e
Device-2: Broadcom NetXtreme BCM5722 Gigabit Ethernet PCI Express driver: tg3
Drives: Local Storage: total: 2.29 TiB used: 1.31 TiB (57.4%)
Info: [...] Memory: 15.57 GiB used: 2.71 GiB (17.4%) Shell: Bash inxi: 3.3.07

inxi --audio
===>
Audio: Device-1: Intel 6 Series/C200 Series Family High Definition Audio driver: snd_hda_intel
Device-2: NVIDIA High Definition Audio driver: snd_hda_intel
Device-3: Jieli UACDemoV1.0 type: USB driver: snd-usb-audio
Device-4: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo
Sound Server-1: ALSA v: k5.14.21-150400.24.63-default running: yes

 

 

4 REPLIES 4

Ofe4iesh
Newcomer
Newcomer

Just tested with zoom version 5.14.10. The problem (signal fading out after about 5-10 sec) still persists.

Ofe4iesh
Newcomer
Newcomer

OS has been updated to openSUSE Leap 15.5 and test repeated with zoom version 5.15.0.
The problem (signal fading out after about 5-10 sec) still persists; back to
zoom version 5.13.11 which works fine.

Ofe4iesh
Newcomer
Newcomer

I tested again with zoom version 5.15.2 (openSUSE Leap 15.5). The problem

(signal fading out after about 10-30 sec) persists.

occoalex
Explorer
Explorer

Are you still having issues with this? We are experiencing something similar in our company. Most of our users are on 5.14.xxx