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Newcomer
October 7, 2021
Question

Microphone keeps switching

  • October 7, 2021
  • 45 replies
  • 15 views

Hello

 

I've never had this problem before but my computer seems to have 2 or 3 audio options that I don't fully understand.

1. Nvidia

2. Realtek

 

I think that one is for the inbuilt speaker in the screen while another one is when I plug in a mic and speaker probably.

 

The third option while in Zoom is system.

 

Anyway, in my Zoom session a couple of minutes ago, a screen kept appearing that the audio output had been changed and the sound kept switching from the speaker in the screen to the headphones every few seconds


I tried forcing Zoom to stay with one system  by making a choice in audio options, but this got overridden and the problem started again

 

After a few minutes, only the speakers in the screen worked and the headphones were dead which was hard as I had to take the headphones off and then could not easily use the microphone attached to the headphones

 

But why did I get this problem today? I have a really important Zoom meeting on 14Oct and I need to fix it before then

 

Thanks for any help in advance

 

 

    45 replies

    Newcomer
    February 12, 2023

    Hi @billy1 thanks a lot, that sounds like a way around the bug. I scanned my Zoom system, both in browser and on the desktop, and I couldn't find the Settings / Sounds you described. Could you be so kind as to indicatewhich version you are using and whether you are using Apple or different hardware / system? Thanks a lot, much appreciated!

    Newcomer
    February 12, 2023

    changes are made in Window 11, not Zoom.  Settings / Sounds / Input-Output. Only keep what you need. 

    Newcomer
    February 20, 2023

    hey everyone - I had to come here to realize that the switching from my realtek to my yeti microphone only happened on zoom calls.  As a hypnotherapist this REALLY wasn't working for me!  I literally just realized that my headphones microphone does NOT do this back and forth so I have found a resolution but I'd love to find out why this is happening in the first place.  With so many of us experiencing the same issue it clearly is something on zoom's end and the responses that I've read through as solutions haven't made an iota of difference.  Maybe try YOUR headphone microphone??  It has worked beautifully for me.

     

    Newcomer
    April 27, 2023

    I think this is less of a Zoom issue and more of a Macbook thing. Try turning off handoff on your Macbook and your iPhone one. Also on iPhone one turn off continuity camera. 

    I haven’t t had the issue since doing this. 

    on Macbook

    system settings -> general -> AirDrop & Handoff

     

    on iPhone

    settings -> general -> AirPlay & Handoff

    Newcomer
    August 1, 2023

    Not a Mac thing, happens on Zoom running on Windows PC

    Newcomer
    April 28, 2023

    Follow these steps:
    Click on the Windows icon.
    Type "sound" in the search box and open the sound control panel, or click on Control Panel and select 'Sound'
    Click on the "Recording" tab.
    Select "Microphone" and click on "Properties"
    Select the "Enhancements" tab.
    Check the "Disable all sound effects" box.

     

    Regards,

    Will

    Newcomer
    August 10, 2023

    What? I don't have any of that my Chrome OS running Windows 7?

     

    Newcomer
    June 28, 2023

    I am having the same issue for the first time. i plugged my headset into a different USB port and it seems to work now, but I am now out of USB ports to try if the problem starts again. I'm on an HP, so it's not just a Mac issue.

    SafeTexAuthor
    Newcomer
    June 29, 2023

    Hello

     

    Does anyone get this too with other programs like Skype? I've started to get it there too and it's getting worse whatever the program. Could this be a much wider issue across Windows

    Newcomer
    August 1, 2023
    This post has been deleted.

    "In the Sound settings window, click on the "Sound Control Panel" link on the right side."

    Don't see any "Sound setting window" or "Sound Control Panel."

    Are you referring to Windows or Zoom?

    SafeTexAuthor
    Newcomer
    August 2, 2023
    This post has been deleted.

    Thanks fron8861

    I've had another stab at solving this problem today using your advice but I'll now have to wait for my next Zoom meetings I also bought a new set of headphones and mic with a USB connection instead of the jacks but then saw that others have had the same problem with a USB connection. Similar problem on Skype too and I see that people have it on Macs so it's something pretty general, but what?

    Newcomer
    August 2, 2023

    Discussion w/ Zoom tech support yesterday, "uninstall Zoom, use ZoomCleaner, then re-install." 

    Did all that, no change-switches randomly among microphones and speakers.

    I think I added this already, but this happens ONLY on PC.

    Work-around, I log into meeting on PC but disable PC audio, log into meeting on Android tablet over WiFi, audio works fine, and video on PC works fine, meetins goes OK. But still . . .