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Microphone is not detected

nikonjeff
Newcomer
Newcomer

In the past two weeks I have received a message stating my microphone cannot be detected. I have been using Zoom for 3 years without an issue until two weeks ago. When the message is displayed I cannot be heard and my Zoom controls freeze. I have tried reinstalling Zoom but that has not fixed the problem. Very FRUSTRATING!

5 REPLIES 5

BrantRustich
Newcomer
Newcomer

Same. This has been a bug since the update and thinking of just leaving for microsoft teams. For this to not be fixed by now is quite surprising.

This continues to be a BIG PROBLEM for me. I downloaded the cleanup program and performed an uninstall/reinstall and it STILL is occurring. I'm spending good money for a program that is consistently underperforming. I would stop using it if I could. Perhaps I should withhold payment. Maybe that would get their attention.

Same issue here.  What is the cleanup program?  However, it doesn't seem to remedy this big problem.

OnCabinTime
Newcomer
Newcomer

Same here.  2-3 weeks ago suddenly my "microphone not detected" 

What solution does zoom offer?  -- I don't see anything from zoom

 

Good morning,
 

Zoom has offered nothing and I have tried everything I could think of. It's been happening since November. They do, however, continue to withdraw payment every month. Sorry I couldn't help you.  

It is EXTREMELY frustrating. I was on a Zoom chat Friday evening and lost my microphone.