Microphone and speaker work at start of meeting then are dropped | Community

Newcomer

Question

Microphone and speaker work at start of meeting then are dropped

Forum|Forum|4 months ago
September 14, 2025
1 reply
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On Windows 10, Zoom recognizes both laptop's microphone and speaker and they work fine.

Then at some point a red ! appears on the microphone icon and Zoom says it does not recognize them.

This is weird: if it did not recognize from the start it would indicate a problem with hardware or Windows.

But to recognize and then not recognize does not make sense.

Would appreciate help.

Audio

Employee

Hi,

Thank you, for reaching out to Zoom Community Platform.

If you're having issues with your speaker/microphone, you can refer to the troubleshooting steps below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060836

Once done, you can test if the same issue occurs.

fp3229Author

Newcomer

I have already done it -- no cigar.

Logically, the problem cannot be any of those issues. As I explain in my msg, when I enter the meeting the microphone is recognized by Zoom, but after a short while it drops it with a red exclamation thru the icon.

The microphone tests OK even after it's dropped by Zoom.

Any problem at my end would have meant that zoom would not recognize the microphone at all. Recognizing it, then saying it's not recognized indicates a problem with Zoom.