Microphone Doesn't Work in App Only

[ruthgamber]

Hello, 

About 2-3 years ago my mic on the zoom app just stopped working on my laptop.  It will work through the website on my laptop, just not the zoom app itself.  It seems that it is something that needs to be resolved in the app itself.  I checked the audio and settings, but can't figure it out.  Can anyone help to resolve this issue? 

Thank you! 

[sachinzoom]

Hello,

Sorry to hear. Please try these troubleshooting tips:

https://support.zoom.us/hc/en-us/articles/7302459648397-Troubleshooting-audio-issues

If this helps, please accept the answer as an accepted solution.