Microphone Doesn't Work in App Only | Community
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Newcomer
January 5, 2023
Question

Microphone Doesn't Work in App Only

  • January 5, 2023
  • 1 reply
  • 0 views

Hello, 

 

About 2-3 years ago my mic on the zoom app just stopped working on my laptop.  It will work through the website on my laptop, just not the zoom app itself.  It seems that it is something that needs to be resolved in the app itself.  I checked the audio and settings, but can't figure it out.  Can anyone help to resolve this issue? 

 

Thank you! 

    1 reply

    Community Champion | Employee
    February 1, 2023

    Hello,


    Sorry to hear. Please try these troubleshooting tips:

     

    https://support.zoom.us/hc/en-us/articles/7302459648397-Troubleshooting-audio-issues

     

    If this helps, please accept the answer as an accepted solution.