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Mic not picking up high pitches (violin, piano, etc).

KLo-Ahsay
Newcomer
Newcomer

‎2023-08-13 06:40 AM

I tried on 3 Windows 11 notebook and iPad.  Tested with mic and they all not picking up high pitches.

 

I finally got a notebook with Windows 10 and it works fine.  I wonder how I can further troubleshoot and get Zoom to work on Windows 11.  Something related to voice CODEC used as default on Windows 11?

 

Anyone has suggestions?

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KLo-Ahsay
Newcomer
Newcomer

‎2023-08-13 02:02 PM

BTW, the "Original sound for musicians" mode under Setting->Audio->Audio Profile on all devices and have enabled this (toggled On) during the meeting sessions. And I'm using Zoom version 5.15.7 (20303).

 

The Microphone Input Level does not pick up when the pitch is high enough. Sometimes, you will hear one or two notes of the music.

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