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Mic and cam disabled when joining a meeting

19671
Newcomer
Newcomer

Good day, I'm hoping someone has experienced this issue and can provide a solution.

 

When attempting to join a meeting, neither the microphone nor camera are available. Both test as functional before the meeting starts. They are functional when I host a meeting, but not when I join someone else's meeting. This is very frustrating. Please help!

2 REPLIES 2

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

The host of another meeting can prevent you from speaking or showing your camera. 

 

 

Screenshot 2024-09-05 at 11.58.33.png

Have you asked them if this is the case?

 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

19671
Newcomer
Newcomer

Hi Frank & thank you. I have asked two different hosts to double-check their permission settings for guests joining and participating in a meeting. Both were stumped. My temporary solution is to invite the host to join my meeting, at which point all technology is functional. Thanks.