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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Merging Accounts and lost recordings

Tntharpe
Newcomer
Newcomer

I have purchased the business plan on one account and merged it to this account that hosts the zoom phone number.

 

My recordings are no longer available. 

I do not have access to a live person for tech support

Need to make sure all previous AI is now attached to the combined zoom account  

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