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Membership expired today. Can't find cloud recording from yesterday.

TEAF1988
Newcomer
Newcomer

‎2023-04-06 12:44 PM

I had a cloud-recorded meeting last night and waited to this morning to download it. What I didn't notice was that my membership expired this very morning.

I wonder if I can still download last night's recording, as well as do I need to renew membership to be able to download it?

I'm not gonna use the app until next month, so it'd be a bummer to pay (and not use it) and yet not be able to download my recording.

 

I appreciate any help on the topic.

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1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-07 09:20 AM

Hi there @TEAF1988 . Cloud recordings can only be accessed on paid accounts, so you would need to renew your membership. Hope this helps!


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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