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mgfecompanhia
Newcomer
Newcomer

‎2023-09-06 09:31 AM

Good afternoon, I paid for the professional account with the option of "ChargeName:Webinar 500 -1
Month", but my profile says I can only create meetings with 100 participants. I have a meeting tomorrow and urgently need assistance. Can you please help??

 

Thank you very much.

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Vinnie
Community Champion | Customer
Community Champion | Customer

‎2023-09-06 05:41 PM

Hello @mgfecompanhia 

Is it possible the License is in your account just waiting to be allocated to yourself?
Got to your Zoom Portal > ADMIN > User Management > Users 
serach and select your account and then check/change your User Type. Hopefully there is where your license is waiting to be allocated.

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