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Newcomer
mgfecompanhia
Newcomer
September 6, 2023
Question

Meetings upgrade

  • September 6, 2023
  • 1 reply
  • 1 view

Good afternoon, I paid for the professional account with the option of "ChargeName:Webinar 500 -1
Month", but my profile says I can only create meetings with 100 participants. I have a meeting tomorrow and urgently need assistance. Can you please help??

 

Thank you very much.

1 reply

Vinnie
Community Champion | Customer
Vinnie
Community Champion | Customer
September 7, 2023

Hello @mgfecompanhia 

Is it possible the License is in your account just waiting to be allocated to yourself?
Got to your Zoom Portal > ADMIN > User Management > Users 
serach and select your account and then check/change your User Type. Hopefully there is where your license is waiting to be allocated.

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