Meetings are all gone, cant create new ones, cant join others, cant reach customer service | Community
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E
Newcomer
ericasainipsyd
Newcomer
April 3, 2023
Question

Meetings are all gone, cant create new ones, cant join others, cant reach customer service

  • April 3, 2023
  • 11 replies
  • 0 views

Every recurring meeting I have scheduled is gone, with no history of meetings. I am not able to create a new meeting, or enter another meeting id. Tried to call customer service but the line disconnected every time after I entered my meeting id. I am losing an enormous amount of money missing meetings. Does anyone know what's going on?

      11 replies

      N
      Newcomer
      NPTI
      Newcomer
      April 3, 2023

      I'm having the exact same issue - beyond frustrating. 

        J
        Newcomer
        JeffH28
        Newcomer
        April 3, 2023

        I'm having the exact same issue on both fronts.

          S
          Newcomer
          stevie1959
          Newcomer
          April 3, 2023

          Me too! I thought I was losing my mind!! Zoom is telling me that I don't have an account (had had one for 5 years) and won't let me join MY OWN meeting. Had to cancel with client!!

           

            N
            Newcomer
            NPTI
            Newcomer
            April 3, 2023

            I thought I was losing my mind also!  The meetings are now appearing, again! 

             

              S
              Newcomer
              stevie1959
              Newcomer
              April 3, 2023

              The meetings are appearing, but when I try to start my meeting it tells me I'm not the host, followed by asking me if I'd like to sign up for Zoom!!! 😖

              L
              Newcomer
              laurabecky
              Newcomer
              April 3, 2023

              I'm having the same problem! All of my upcoming meetings have disappeared!

                S
                Newcomer
                stevie1959
                Newcomer
                April 3, 2023

                Oh, thank goodness, I'm back in. But that doesn't help my client that I just had to cancel! Zoom better send out an explanation!

                 

                  N
                  Newcomer
                  NPTI
                  Newcomer
                  April 3, 2023

                  What a mess, I'm getting that same message -- that I'm not the host! Yes, Zoom needs to let us know what is happening!

                   

                    J
                    Newcomer
                    Jomar1
                    Newcomer
                    April 3, 2023

                    Yes same thing happened. Cannot get hold of anyone at Zoom. Had to cancel client meeting.  Then everything reappeared again about 30 minutes later.

                      H
                      Newcomer
                      hams425
                      Newcomer
                      July 11, 2023

                      my list of recurring meetings has disappeared - so annoying. Why do people meddle with something just to make their mark? It was better before

                      E
                      Newcomer
                      Ebmusicpiano
                      Newcomer
                      July 12, 2023

                      Same has happened to me - costing me a lot of money and time. Zoom’s customer support is non existent and they have no problem holding paying customers hostage. 

                      N
                      Newcomer
                      NPTI
                      Newcomer
                      July 12, 2023

                      It is so frustrating to so the least!

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