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Meeting was canceled

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Micahel
Explorer
Explorer

‎2021-08-18 08:48 PM

Hello
I got a problem with my account
I have a licensed user linked to my account, and the room created
I don't know why the room was canceled
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jdott16
Community Champion | Employee
Community Champion | Employee

‎2021-08-19 02:37 PM

Hello @Micahel 

 

I believe in this scenario the best solution would be to reach out to Zoom support so they can look into the reason why the meeting was canceled. Depending on your subscription, you can find more information on the level of support you have access to here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support Thank you!

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jdott16
Community Champion | Employee
Community Champion | Employee

‎2021-08-19 02:37 PM

Hello @Micahel 

 

I believe in this scenario the best solution would be to reach out to Zoom support so they can look into the reason why the meeting was canceled. Depending on your subscription, you can find more information on the level of support you have access to here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support Thank you!