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Meeting was being recorded but cannot find recording

gmdalvet
Newcomer
Newcomer

I hosted a meeting last week and I remember saying to myself, "Oh I need to record this" but then I looked at the top right corner and it had the red circle and said "Recording". Of course now I can't find the recording, in the cloud recordings or locally. I checked all over my Zoom account for it - deleted files, etc. No sign of it. Is there anywhere else this could be? I asked the other presenters but they don't have it. What happened?

1 ACCEPTED SOLUTION

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @gmdalvet 

It could have been recorded in the cloud storage for the account holder.

If somebody else recorded it locally, they would need to be a host or co-host, or ask permission from the host.

all the best

 

John

https://www.youtube.com/@boomwithlordzoom

View solution in original post

4 REPLIES 4

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @gmdalvet 

It could have been recorded in the cloud storage for the account holder.

If somebody else recorded it locally, they would need to be a host or co-host, or ask permission from the host.

all the best

 

John

https://www.youtube.com/@boomwithlordzoom

Patrick_42
Newcomer
Newcomer

I have the same problem today. It's a big fail of zoom. I even remember to hear recording in progress.

jakespoon
Newcomer
Newcomer

Worst thing about Zoom in my opinion - seems to happy pretty often to me.

lucerofleck
Newcomer
Newcomer

We just had a meeting where I was host.  Normally, I hit record at the beginning, but I noticed that it already said "recording", so I thought one of the two co-hosts had hit record.  But they didn't, and now I don't know where the recording went.  Any suggestions?  It did not go to my computer or our cloud.