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Meeting timing out after 40 minutes with Pro License.

Bluesummers
Newcomer
Newcomer

We have a account that has a Pro License attached. This account can have an open meeting for hours without any problem, but if someone joins the meeting, then leaves, and the Pro License Host is the only person left, the meeting will time out after 40 minutes. This defeats the purpose of the Pro License for our needs. How do we stop this?

 

We have already verified that the account in question has the license attached to it.

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