Meeting started and the zoom link doesn't work for some registrants. | Community
Skip to main content
Newcomer
September 6, 2021
Question

Meeting started and the zoom link doesn't work for some registrants.

  • September 6, 2021
  • 2 replies
  • 0 views

Any ideas why? It tells them to register again but they still didn't get on.

I couldn't resolve as host.

Any help much appreciated. Thanks. 

    2 replies

    Newcomer
    September 29, 2021

    Same happened to me.  Following hoping for a reply to the OP.

    Community Manager
    October 20, 2021

    Hey @Eleee and @Bblue, welcome to the community! My apologies for the delay in responding to your post! 

     

    Assuming you had registration on. Did you see the registrants register for the meeting? Once the registrants have registered for the meeting, they should've received the meeting information shortly after registering if automatically accepted when registering. However, if it's manual registration, you will need to either approve or deny their registration info. 

    Newcomer
    December 20, 2022

    I'm having this same issue and hoping for a solution to the problem.  I have manual registration and have approved members.  A number of participants received their email but when they clicked their link, it prompted them to register again.