cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Meeting recording

RW26Church
Newcomer
Newcomer

‎2024-08-09 02:33 PM

We conducted and recorded (it was indicated) a Zoom meeting and the recording doesn't show in our cloud or local recordings. After looking around our account for a solution,  the meetings tab still shows the "start" button, as if the meeting never occurred. We had the meeting and we know that it was being recorded.

 

Has anyone experienced this of know how we might locate our recording?  Thanks!

Topics:
0 Likes
2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-08-09 03:06 PM

Hello @RW26Church,

Thank you for your contribution.

To avoid confusion with multiple responses, you may refer to the post Recording Missing.

We've also received your support ticket and one of our tech support engineers will be responding to you soon.

Thank you, and have a good day.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

RW26Church
Newcomer
Newcomer

‎2024-08-09 03:24 PM

the actual issue was not addressed in the referenced post about the start button

0 Likes