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asyahaikin
Newcomer
November 4, 2022
Question

Meeting recording still processing after 8 hrs

  • November 4, 2022
  • 1 reply
  • 4 views

i recorded my meeting to the cloud as usual today and it still shows as processing after 8 hours. I have paid account.

      1 reply

      Ray_Harwood
      Community Super Champion | Customer
      Ray_Harwood
      Community Super Champion | Customer
      November 4, 2022

      Hi, @asyahaikin,

       

      Please submit a Support Ticket to Zoom Staff with the details of your meeting:

      Support Ticket: https://support.zoom.us/hc/en-us/requests/new

       

      Volunteers here in the Zoom Community do not have access to your account or meeting details, but the Zoom Staff will be able to assist you. 

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