Meeting recording is stuck at 'processing recording' from 5 hours. | Community
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ghaffarshah
Newcomer
March 28, 2022
Question

Meeting recording is stuck at 'processing recording' from 5 hours.

  • March 28, 2022
  • 1 reply
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I recorded a meeting 5 hours ago and it has been stuck in 'processing recording'.

record many meetings, and this has never happened before.

Any advice would be much appreciated.

    1 reply

    IP-Man
    Community Champion | Employee
    IP-Man
    Community Champion | Employee
    March 28, 2022

    @ghaffarshah 

     

    I would suggest that you log a problem with Zoom Support at
    https://support.zoom.us/hc/en-us/requests/new .

    Support team maybe able to help you releasing the stuck recording process in the background.

     

     

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