Meeting preset to record did not record

Forum|Forum|1 year ago
January 16, 2025
2 replies
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Hi everyone - I created a meeting and set it to record in the cloud. Presenters in the meeting did a test run using the link and it recorded, but when the time for the actual presentation came, it did not record. Has anyone experienced something similar? Is there anything I can do?

Recordings

ExpertswhoJohn

Community Super Champion | Customer

hi @JNov

When you say it did not record, was the recording message on the screen?
Of the millions of meetings recorded, there can be a hardware issue, and a recording fails, but it is very rare.

If lost, then there is a way to recover. For important events, I always run a separate local recording as a backup.
All the best

John

A

aligmy1973

Newcomer

How to I gain access to the recording?