cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Meeting attendance reports from previous Pro account

a_fox
Newcomer
Newcomer

I ran some meetings in October last year on a Pro account and then downgraded to the free account afterwards. If I re-upgrade to Pro now can I get the attendance reports for those meetings or is it too late?

2 REPLIES 2

lancetlc
Zoom Employee
Zoom Employee

Hey @a_fox ,

 

Thank you for your message. You should still be able to get the attendance report from October last year, Zoom Reports are retained for one year. Reports older than a year cannot be recovered.

AdActa
Newcomer
Newcomer

Hello, @lancetlc 

if I re-upgrade my account to Pro, my more-than-1-year-old reports could be retrieved?

Thank you,