Meeting Passcode

[JB74]

Hi all, I have an account that is prompting for a passcode to enter a meeting even though these options are turned off. If i turn it on and enter a passcode it will not accept it to start or join the meeting. I've searched online and this seems to be a recurring issue but no one has an answer for it.

Thanks

[crchan123]

Hi @JB74! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.