cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Meeting Capacity

Sue18
Newcomer
Newcomer

‎2024-07-31 07:54 AM

We upgraded our account on Jul 26 to accommodate 500 participants in a meeting we held today.  However, when we reached 100 participants could no longer join.  What did we do wrong?

Topics:
0 Likes
1 REPLY 1

colegs
Community Champion | Employee
Community Champion | Employee

‎2024-07-31 08:29 AM

@Sue18 - When you purchased the 500 participant large meeting add-on, it would be a named user license.  Did you make sure that it was assigned to the host before you started the meeting?

0 Likes