Main speaker audio cuts out when multiple speaker speak simultaneously

Forum|Forum|1 year ago
March 1, 2024
3 replies
15 views

Hi all,

We are having a real problem with Zoom in the last few months. We are a church and we conduct online meetings. Typically, there will be a main speaker who leads the worship or prayers and everyone joins. So, we would normally spotlight the main speaker and ask others to unmute and join in the worship and prayer time.

What we have noticed in the last few meetings is that, when others unmute and start singing or speaking, the main speaker (speaker who was spotlighted) audio completely cuts off. When the other person stops speaking, then only we can hear the main speaker voice.

Is there a change that has happened recently that is causing this issue? We desperately need this fixed. Else, we might have to move out to smoother meeting software as it is so important to us.

Any help would be of great help!

Thank you

Audio

O

Ole77

Newcomer

I have a similar question in a different environment where we would like a softer transition between speakers and freedom for two or more people to have combined sound at the same time. Having musicians sound on creates too much feedback because not everyone is wearing headphones. We often have more than five in a meeting, so the other "live" setting may not be a good solution either.

YaBoiB

Community Champion | Employee

Hello @Ole77,

The only way I know of to do that would be through a mixer software, and I know that there are folks in this community who can assist you with that. I am not an expert in that area, but I will ask someone who is to assist you.

YaBoiB

Community Champion | Employee

Hi,

I did specify we have more than 5 in the meeting - so that isn't an option based on how zoom is providing the live performance audio mode. Thanks for the suggestion.

Any others?

Erica

Hello @Ole77

I was researching this today and read on the Reddit page something about FL studio. Are you familiar with that software?

YaBoiB

Community Champion | Employee

Hello @nlc,

This one may be difficult to solve over this platform, but I will attempt to help if I can. The main speaker: Is this participant using Original Sound, how are the audio settings set? Mac or Windows machine? What version of Zoom are they using?

This does not sound like anything that I have seen before, but I will check our current tickets and see if anyone else is having these issues and report back to you on this thread.

Thanks,