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A
Newcomer
alexandrusernam
Newcomer
March 6, 2022
Question

Mail problem

  • March 6, 2022
  • 1 reply
  • 2 views

Hello, 

At last 3 week's i  have a problem with acces to my account : ***********

i have enter the code , that on my email, problem is  that i haven't received a mail from zoom with that code

After all, i have decided to reset my password, and also haven't receive  mail   with new password.

Can  help me ?

    1 reply

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    March 6, 2022

    @alexandrusernam it sounds like the emails are getting caught in some sort of spam filter.  If they are not in your spam folder, I would recommend reaching out to technical support to see if they can assist in getting the email for you.

    A
    Newcomer
    alexandrusernamAuthor
    Newcomer
    November 30, 2023

    Hello,  my second account ***********, that  every mouth i pay for it but  have problem to access the e-mail , because   that mail  was corrupt. I don't have password to enter this email and get the code to use zoom account- ***********  

    After all, I beg you to change e-mail to that account on my  ***********

     

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