MacOS Desktop App fails to connect

Forum|Forum|2 years ago
February 23, 2023
4 replies
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My MacBook Air will connect to a Zoom meeting when using the browser but quite often fails to connect whn using the desktop client app. I have removed and re-installed the desktop app and nothing ever changes. Any ideas?

WencesUnzueta

Community Champion | Customer

Hi.

When you install the app, check the app version you are downloading and once installed, check if it is up to date.

T

themanfridayAuthor

Newcomer

Any ideas??

T

themanfridayAuthor

Newcomer

All updates on MacOS installed and the download is the latest from the Zoom website. Interestingly I have also done sdome more testing and it seems to fail to connect when I click on a meeting I have been invited to. When it is a meeting I have created it works most of the time.