MEETING DIDN'T SEEM TO RECORD | Community
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ZoomUser124
Newcomer
April 25, 2023
Solved

MEETING DIDN'T SEEM TO RECORD

  • April 25, 2023
  • 3 replies
  • 1 view

Here's what happened.

 

1. I started a meeting. Hit Record. Guest confirmed/approved recording.

2. Realized I was still set to Gallery Mode so I ended the recording. Re-set to Speaker and started again.

3. The other User confirmed the recording again.

4. Post-meeting (39 minutes later) only the first bit of the meeting (the incorrect Gallery View portion) is available. I have no idea what I did wrong.

 

I've searched for the file. Nothing. It's not in the folder. It's nowhere.

 

I've researched a long while and can't find any info that's simply explained.

 

If I started a meeting, hit Record, then stopped Recording and started again, does that make the second recording not save?

 

The same thing has happened twice on two different dates.

 

Is there any way at all to find a meeting you recorded that isn't showing up anywhere?

 

Even after a restart?

 

Thanks so much for any info you can share.

 

 

    Best answer by sachinzoom

    Hi @ZoomUser124 

     

    Based on what you mentioned, It seems you are recording to your desktop and not the cloud. You should find different instances of the recording since you stopped and started recording again. Look Under the same local folder for the same meeting subject name but different time. For example

     

     

    3 replies

    S
    Community Champion | Employee
    sachinzoomAnswer
    Community Champion | Employee
    April 25, 2023

    Hi @ZoomUser124 

     

    Based on what you mentioned, It seems you are recording to your desktop and not the cloud. You should find different instances of the recording since you stopped and started recording again. Look Under the same local folder for the same meeting subject name but different time. For example

     

     

      Z
      Newcomer
      ZoomUser124Author
      Newcomer
      April 25, 2023

      FOUND IT! Thanks so very, very much! I'm not a Genius (don't worry, I have several people who agree) but your solution worked. It turns out Converting each one did lead to a different video. Thanks so much!

        S
        Community Champion | Employee
        sachinzoom
        Community Champion | Employee
        April 25, 2023

        @ZoomUser124 

         

        Very glad to hear. Have a good day

        Z
        Newcomer
        ZoomUser124Author
        Newcomer
        April 25, 2023

        I did save to my local. But the folder only has one file in it. The short one. The Full 38 min. recording is nowhere. And I KNOW I recorded it. I tried converting all three of the files here and each one is the same short one (Take 1 before Cam setting was changed.)

        R
        Newcomer
        ringleret88
        Newcomer
        June 12, 2023

        Hello. I recorded a zoom meeting yesterday locally and like the above i got confirmation of the recording (the vocal prompt and the recording in top left) I had to leave after i froze and came back and repeated the record process.  Both times i was told there was an error in converting and i could still convert, which is did-but i did not convert in whole.  I have both the meeting recording folder, but the video is super shot (3 mins for the first 20 mins and like 3 seconds for the other. When i do the double click to convert nothing happens and i followed the process to open the bin folder and open the zTscoder.exe and nothing.  Via the Zoom client they only play the short lengths. Are these recording gone?

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