Lost scheduled meeting after update. | Community
Skip to main content
Newcomer
July 3, 2023
Question

Lost scheduled meeting after update.

  • July 3, 2023
  • 14 replies
  • 1 view

When I opened it now, Zoom updated itself to version: 5.14.10 (19202). Now all my previoiusly scheduled meetings and recordings have disappeared. ALSO, I see no way to get from a Zoom meeting screen back to "Home" and it's link to Settings. WHAT'S UP? (I am running Apple Mac OS Monterey 12.6.7 on a 2016 MacBook Pro.)

14 replies

Newcomer
July 11, 2023

I thought I was doing something wrong, relieved to see so many others having the same problems with meetings disappearing from one platform then reappearing magically (after replacing the missing one - fun times).   Anyway, on another issue, I just submitted a ticket, and was surprised to get an immediate response, but it was useless,.  I was advised to report the issue as feedback, so I submitted this description to the feedback process (oops - I used the word "annoying" - I guess that means it will be filtered out!)

 

"I recently submitted a ticket because your knowledge base article claimed something which was not true in my Android version of Zoom, which is that I could use the app to send an invitation to attendees:
https://support.zoom.us/hc/en-us/articles/201362773-Where-to-find-the-meeting-invitation-text-
I was told by tech support that this feature is not available in the Android app. I pointed out the KB, and they said they would make sure it is removed, so you might not even be able to access this link by the time you read this. I took a screenshot of the article, which includes a screen shot of what I SHOULD see in my app.

This feature used to exist. It is very annoying that it is gone, because I often used the phone app to send last minute links to attendees who have lost their original invitation. I am never on my desktop PC when these last minute requests occur, so it has been very useful to be able to open the app on my phone and press the "Invite" button. Now that option is gone on my newest recurring meetings (weirdly, the option still exists for an old recurring meeting).
I also used to be able to edit a meeteing from withiin the Android app, but that is also gone. WHY do software "developers" take away useful features?

 

My last sentence says it all - and I see the same complaint over and over in other forums.  Good features, gone during so-called "upgrades". 

Newcomer
July 11, 2023

I had the same error when using the Zoom app but my meetings were still accessible when using a web browser as an interim solution. 

Doubletop
Newcomer
Newcomer
July 11, 2023

That fixed it!! as @bryanpet  suggested the new version 5.15.2(18096)  and at the bottom of the Meetings Calendar window is a line "Anytime Meetings". Click that and there they are.

 

As you already have the Zoom desktop client installed, check for updates:

 

  • Sign in to Zoom desktop client.
  • Click your profile picture then click Check for Updates
Newcomer
July 13, 2023

Me too.  All of my client meetings have disappeared.  Anyone had a reply from Zoom?

Doubletop
Newcomer
Newcomer
July 13, 2023

See my post just prior to yours. 

 

However, I've just opened Zoom and version 5.15.2(18096) appears to have reverted to just about the way it was before this problem occured.