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Lost recording

familysoccer
Newcomer
Newcomer

I left a meeting before stopping the recording. Is there a way to get the record

2 REPLIES 2

IP-Man
Community Champion | Employee
Community Champion | Employee

@familysoccer , if you had a cloud recording, you can go back to https://zoom.us/recording and access your cloud recording and see if the recording was successful! If locally recorded, you can find that recording in your Zoom desktop client, under 'meetings' 👉 'recorded' and you will see the locally recorded videos from there.

 

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Cheers!

I just had the same issue yesterday.

Zoom recording to the cloud, had 4 blooper reels before the real session, and I received all those recordings. However, I did not receive the real recording, of over 2 hours. I did end the meeting before stopping the recording. Is there any way to get the recording, or do I need to start over?