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2022-08-29 05:06 PM
Hello,
Started recording a meeting locally (to computer) - then internet went out. When back online I started recording again - no problem. The segment recorded after the outage showed up as usual. The segment recorded before the outage, however, was the bulk of the meeting, and does not appear on my desktop; in the 'recordings' section of my desktop client, it *looks* like a file is there but when I go to convert it says the recording file is empty.
Thanks in advance for any thoughts on how to recover the lost file - I think I understand that recording to the cloud would preserve recordings in a case like this, so looking to find out if there's a way to recover the lost recording files in this case.
Jeff
2024-07-24 08:08 AM
Did you ever get a response?